*Lucky for me, I missed the deal all together... posted it in time, just missed it myself. How does THAT work?
Showing posts with label Problems. Show all posts
Showing posts with label Problems. Show all posts
Monday, February 22, 2010
Did you try to order the SnapFish Dog Leash?
The Prudent Patron has a great post HERE about how to handle the issue of them running out of the supply. Apparently they are offering a mug for free, you pay shipping. Unless you have a special occasion that you need the mug for, I might skip it. No word on if it means your dog will be on the mug or you can change the picture.
*Lucky for me, I missed the deal all together... posted it in time, just missed it myself. How does THAT work?
*Lucky for me, I missed the deal all together... posted it in time, just missed it myself. How does THAT work?
Tuesday, January 19, 2010
Printing Problems?
You can check the link at the left to learn how to get those coupons to print that just kinda seem to STALL... or SouthernSavers has a great article about the same issue. See it HERE
Sunday, January 10, 2010
CouponKim solves your catalina problems!
Kim says: On my 1st day of Harris Teeter Super Doubles, I had a catalina that did not print. It was for the promotion Buy 5 Kraft Cheese, Get $5 On Your Next Order. I didn't realize it because I was in a hurry, but figured it out when I got home.
Sometimes, you can simply ask the management at the store about it, and they will take care of it, but that did not happen for me at this particular store I found the Catalina 800 Number over at A Full Cup (thanks!) and that number is 1-888-322-3814. When I called, the prompt told me that I could submit my request via email , YEAH!
Here is the information they need when requesting your catalina: (FYI - I provided more than they asked for, just in case)
**Thanks Coupon Kim**
Sometimes, you can simply ask the management at the store about it, and they will take care of it, but that did not happen for me at this particular store I found the Catalina 800 Number over at A Full Cup (thanks!) and that number is 1-888-322-3814. When I called, the prompt told me that I could submit my request via email , YEAH!
Here is the information they need when requesting your catalina: (FYI - I provided more than they asked for, just in case)
- Store number and address
- The promotion that the catalina was for
- Date and Time of purchase
- Your VIC number
- Your name and mailing address
- Store manager name and Cashier name (both on receipt)
- Store phone number
- RCP# (at very bottom of your recipt - basically the bar code number)
**Thanks Coupon Kim**
Thursday, October 22, 2009
Couponing Horror Stories
This thread is for YOU and your venting pleasure :-) PLEASE comment away about any negative experience you have had!
Seems to be a trend lately with RUDE and HATEFUL customer service at various stores (het-hmm Walgreens at Lake Underhill and Chicasaw as well as the one at Aloma and Goldenrod.)
Today I have a rant about Winn-Dixie at Goldenrod and University. If you have been following this blog very long, you know I stop by Winn Dixie first every Thursday and do multiple transactions with my and my husband's W-D cards so that I will hopefully get 2 $10/$50 catalinas to use at Publix. Also notable, I go through self-check every time.
Transaction #1:
5 Scotch-Brite scrubbing sponges - (10/$10)
Tried to use 5 .75 coupons and only 3 went through.When I reread the coupon it was .75/2! I run get one more so that they are at least even and no more coupons will scan So I have the customer service girl take one of them off. Of course I realize that one scanned for only 1 not 2, but since it went through before I went back to get another she went ahead and let that one stay on.
Total: 3.08
Saved: 4.75
Transaction #2:
18 Ricola - (B1G1 1.99)
Tried to use 9 B1G1 coupons. Should make the total 0.00 and the manufacturer still reimburses plus .08.
The machine took 4 of the coupons. The CS girl called someone over when she couldn't push the coupon through and they told me I was using too many coupons. One per two items is NOT too much. So after 10 minutes of them trying to tell me "the machine knows what it is doing and my coupons are no good." That is completely not true. Winn Dixie does not take competitor coupons so using more than one coupon on an item might trigger a beep, but if it is a W-D coupon and a manu coupon, then they can push it through = 2 coupons per item. Not a problem. She takes my receipt to the front counter and I do my last transaction.
Transaction #3:
With lady #2 standing over me, I scan my items
6 bags of Sargento cheese - (3/$5)
The lady is still standing there and I stop and turn around. She quickly says, "just want to make sure your coupons work." when she sees I only have 3 for $1/2 she scurries back to where ever she came from saying, "well that is only $3 off 10, so that should be just fine." Thanks for babysitting me lady.
Total: 7.00
Saved: 12.14
back to Transaction #2
At the customer service desk she scans the receipt to pull it up and then scans the coupons and they work without beeping and without having to type anything in. Total: 0.00 I have no idea why they would assume I was doing anything wrong.
I hate it when they follow you or stalk you or make you feel like a criminal when clearly you are not nor are you misusing coupons.
Seems to be a trend lately with RUDE and HATEFUL customer service at various stores (het-hmm Walgreens at Lake Underhill and Chicasaw as well as the one at Aloma and Goldenrod.)
Today I have a rant about Winn-Dixie at Goldenrod and University. If you have been following this blog very long, you know I stop by Winn Dixie first every Thursday and do multiple transactions with my and my husband's W-D cards so that I will hopefully get 2 $10/$50 catalinas to use at Publix. Also notable, I go through self-check every time.
Transaction #1:
5 Scotch-Brite scrubbing sponges - (10/$10)
Tried to use 5 .75 coupons and only 3 went through.When I reread the coupon it was .75/2! I run get one more so that they are at least even and no more coupons will scan So I have the customer service girl take one of them off. Of course I realize that one scanned for only 1 not 2, but since it went through before I went back to get another she went ahead and let that one stay on.
Total: 3.08
Saved: 4.75
Transaction #2:
18 Ricola - (B1G1 1.99)
Tried to use 9 B1G1 coupons. Should make the total 0.00 and the manufacturer still reimburses plus .08.
The machine took 4 of the coupons. The CS girl called someone over when she couldn't push the coupon through and they told me I was using too many coupons. One per two items is NOT too much. So after 10 minutes of them trying to tell me "the machine knows what it is doing and my coupons are no good." That is completely not true. Winn Dixie does not take competitor coupons so using more than one coupon on an item might trigger a beep, but if it is a W-D coupon and a manu coupon, then they can push it through = 2 coupons per item. Not a problem. She takes my receipt to the front counter and I do my last transaction.
Transaction #3:
With lady #2 standing over me, I scan my items
6 bags of Sargento cheese - (3/$5)
The lady is still standing there and I stop and turn around. She quickly says, "just want to make sure your coupons work." when she sees I only have 3 for $1/2 she scurries back to where ever she came from saying, "well that is only $3 off 10, so that should be just fine." Thanks for babysitting me lady.
Total: 7.00
Saved: 12.14
back to Transaction #2
At the customer service desk she scans the receipt to pull it up and then scans the coupons and they work without beeping and without having to type anything in. Total: 0.00 I have no idea why they would assume I was doing anything wrong.
I hate it when they follow you or stalk you or make you feel like a criminal when clearly you are not nor are you misusing coupons.
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